| Core Training for Microsoft® Office Outlook® 2003 |
| Pre-Assessment |
| Pre-Assessment |
| Working with Outlook |
| Lesson Introduction |
| Creating New Messages |
| Viewing and Printing Messages |
| Responding to Messages |
| Using Address Books |
| Attaching Files to Messages |
| Managing E-Mail Messages |
| Lesson Introduction |
| Formatting Messages |
| Changing Message Settings and Delivery Options |
| Customizing How You View Messages |
| Managing Messages with Color |
| Adding Signatures to Messages |
| Flagging Messages for Follow-Up |
| Finding and Organizing E-Mail Messages |
| Lesson Introduction |
| Finding and Categorizing Messages |
| Filtering Messages |
| Using Search Folders |
| Organizing Messages in Folders |
| Managing Messages through Rules |
| Saving Messages in Other Formats |
| Managing Your Calendar |
| Lesson Introduction |
| Looking at Calendars in Different Ways |
| Scheduling Appointments and Events |
| Updating and Organizing Appointments |
| Defining Your Available Time |
| Labeling Appointments with Color |
| Printing Calendars |
| Scheduling and Managing Meetings |
| Lesson Introduction |
| Scheduling Meetings |
| Responding to Meeting Requests |
| Updating and Canceling Meetings |
| Using Multiple Calendars |
| Saving a Calendar as a Web Page |
| Creating and Organizing a List of Contacts |
| Lesson Introduction |
| Creating and Updating Contact Information |
| Organizing Contact Information |
| Tracking Dealings with Contacts |
| Sending and Receiving Contact Information |
| Printing Contact Information |
| Keeping Track of Information |
| Lesson Introduction |
| Creating and Updating Tasks |
| Accepting, Declining, and Delegating Tasks |
| Organizing Tasks |
| Managing Tasks Assigned to You |
| Creating, Updating, and Sharing Notes |
| Organizing Notes |
| Post Assessment |
| Post Assessment |
| Reference and Glossary |
| Quick Reference |
| Glossary |